Privacy Policy

Privacy Practices on Our Site

We understand the importance of safeguarding your personal information and we have formulated this Privacy Policy to ensure that your personal information is sufficiently protected. Apart from the Terms of Use, this Privacy Policy shall also govern your visit and use of the Site.

Your continued use of the Site implies that you have read and accepted this Privacy Policy and agree to be bound by its terms and conditions. You consent to the use of personal information by Avana Surgical in accordance with the terms of and purposes set forth in this Privacy Policy, which may be subject to amendment from time to time at the sole discretion of Avana Surgical.

Privacy on Your Account

This Site is directed to be used by persons 18 years or older only. We assume that any minor, if at all, accessing our Site is under the supervision of their guardians. Avana Surgical or its associates do not knowingly collect information from minors.

You will be responsible for maintaining the confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password. You acknowledge that the information you provide, in any manner whatsoever, is not confidential or proprietary and does not infringe any rights of a third party.

If you are accessing, browsing and using the Site on someone else's behalf, you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to the Terms of Use, you agree to accept liability for any harm caused by any wrongful use of the Site resulting from such access or use.

If you know or have reason to believe that the security of your account has been breached, you should contact us immediately at the contact information provided below. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, or suspend your account without any liability to Avana Surgical.

We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms of Use are violated or if we decide, in our sole discretion, that it would be in Avana Surgical's best interests to do so. You are solely responsible for all content that you upload, post, email or otherwise transmit via the Site. The information provided to us shall be maintained in accordance with this Privacy Policy.

Privacy on Your Data

Personal data collected and processed by us includes:

• Contact details such as name, email address, contact number, shipping address, country, date of birth and profile picture.
• Open data and public records such as information about you that is openly available on the internet.
• Transaction details such as transaction amount, bank name, card type and card number. We do not store your credit card or net-banking details — we only process them for payment. We have partnered with Razorpay and other payment providers for online payments via Credit Card, Debit Card and Net Banking. You can check their privacy policy when making payments. You may also choose the Cash on Delivery (COD) option where available.
• Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet.
• Technical details such as device information, location and network carrier when you use our mobile applications.
• Communications details such as metadata and other personal data we get from communications done through emails, SMS, instant messages and calls.
• Usage data such as data about how you use our website or web-based properties — pages viewed, etc. — collected through cookies.

How We Use Cookies

Aggregate information: We may share de-identified aggregate information collected through cookies about our customers with advertisers and marketing partners.

Behavioural-based advertising: A third party may use technology (e.g. a cookie) to collect information about your use of our website and other websites so that they can provide advertising about products and services tailored to your interests. That advertising may appear either on our website or on other websites.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How We Share Your Personal Information

Avana Surgical works with third-party service providers that collect personally identifiable information (PII). They use this information to better target users or provide elements of our products and services on our behalf. These third-party sites have separate and independent privacy policies. Please read their privacy policy before using third-party services on our website.

Third parties that perform services for us include providers of postal mail, emails and SMS, customer data analysis, marketing assistance, fraud investigation, customer surveys, customer service and corporate affiliates.

Social Networks, Widgets, and Plug-ins: If you use any features made available to you on our website by a third party, it may result in information being collected or shared between us and that third party. For example, if you use Facebook's "Like" feature, Facebook may register the fact that you "liked" a product and may post that information on Facebook.

Avana Surgical will always take steps to ensure that your information is used by all third parties in accordance with this policy. We will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please reach out to us: